The 360 System® Suite of Services
Ellen Belk, is the author and creator of The 360 System®.
The 360 System suite of services has been developed to benefit and assist the operators, developers, executive leaders and frontline care partners within these sectors of aged-care:
- Assisted Living
- Dementia Support
- Residential Care
- Home Health
- Adult Day services
The philosophy of The 360 System is based on Ellen’s TEAM™ approach for senior living operations.
The cornerstone of The 360 System suite of services are the Premier Level consulting packages for combined Assisted Living/Memory Support and Memory Support stand-alone communities.
Premier Level clients receive access to The 360 System’s dynamic playbook, a comprehensive, one-of-a-kind industry manual that features instructional chapters for every functional department within an assisted living and/or memory care long-term living environment. When implemented properly, this TEAM approach positively impacts resident and family satisfaction as well as staff retention and job enjoyment. Additionally, it’s a tangible sales differential for today’s savvy consumers who expect a coordinated game plan that delivers championship-level services to their loved ones.
The Guiding Principles of the TEAM™ Approach are:
- Inclusivity
- Relationship-Based Care
- Culture of Cooperation
The Guiding Principles are infused into every chapter within the Playbook. Starting with the interview & on-boarding process and from the front-of-house- to the back; each team member within the community understands the vision of The 360 System and how to execute the gameplan from their position on the TEAM.™
To achieve Championship Level outcomes, the departmental silos are shattered and the disconnect between the assisted living and memory support sides of the community is mended. The playbook features terms like:
- Culinary care
- Wellness principles
- Eliminating divisive mindsets
- Committed experts in care
More Consulting & Service Options from The 360 System®
Additional à la carte-style resources and consulting services are also available. A sample of these options includes:
- Pre-construction or renovation consulting services for those contractors/developers building or refurbishing longterm living spaces
- Heightened support for familiy caregivers
- Continuing education for professionals, families and lifelong learners
- Guest expert content writing or BLOG posting
- Customized resources and web-education to assist front line caregivers in the field of long-term care, aging, and Dementia
Vision
Through servant leadership and collaborative partnerships combined with subject matter expertise; continue to raise awareness of aging-related issues and advocate for change within the marketplace.
Values
Embrace Change
Empower People
Give Voice
Do Good
Offer Strategic Solutions
