Say “NO” to the Status Quo!

Delivering Bigger/Bolder Options to Enhance the Resident Experience in Senior Living

Senior Living Owners & Operators, if we’ve learned anything during the quarantine of 2020; it’s that there is a ton of opportunity to reimagine how we measure success in the Resident Experience Department.

Gone are the days where we consider large groups of folks sitting in a circle batting a balloon around to be the highlight of the day.

If you consider BINGO your best & brightest option; you may need to reconsider that strategy.

The Consumers who’ve weathered COVID alongside us, have been acutely dialed- in to how Senior Living communities have responded to the challenges we’ve been presented.  Their expectations will remain high as we move forward.

Owners/Operators, as you prepare for 2021; I certainly hope you factored in additional dollars and employee hours to strengthen your Resident Experience Department. The ‘any –warm- body- will- do’ philosophy is NOT the accepted job description for the Director of that department anymore!

Part of the ‘secret sauce’ to ensure a robust Resident Experience in your community depends on a TEAM approach.  Click the video; to hear me share examples of how all members of the community team can play a role in delivering Championship Level outcomes!

Silver Living Strategies include Fruits and Veggies

 Are you providing care to a Silver citizen? Are You a seasoned citizen over the age of 60? The nutritional benefits of whole fruits combined with colorful fresh vegetables have an immediate impact on overall health and well- being in aging bodies. Whether you’re creating meals for yourself or a loved one in your care; remember

Dementia – Ready for Reality TV?

Dementia – Ready for Reality TV? With the explosion of Reality TV, what used to be considered mundane, private or off-limits is now broadcast in Technicolor for the world to see. Millions watch survivors forage in the wild or follow pregnant teenage drama. Audiences scrutinize rogue Amish youth, excessive hoarders, extreme coupon clippers and folks battling addictions. Who could’ve imagined these previously

What’s in a Name

What’s in a Name? A Key to Dementia Communication   Providing care for someone with an Alzheimer’s or a related Dementia diagnosis takes substantial effort and a skill-set that is highlighted by the ability to communicate effectively. “Good Morning Mary” I smile as I extend my hand. Mary gingerly accepts it with a quizzical look on

It takes a TEAM to Care

Look to the success of championship teams for Dementia care inspiration……. What do the Chicago Bulls, New York Yankees, and Green Bay Packers have in common? All three of these franchises have set records in their respective sports for multiple Championships. In the 1990’s the Bulls permanently placed their name in the record books by winning three consecutive Championships not